Resource Roundup for Managing Message Center

Here is a list of tools and guides to help you manage the messages in the M365 Admin Center’s Message Center:

1. Sync your messages to a standard Planner Plan. Although syncing to Premium Planner Plans is not yet supported (as of August 2025), syncing to a basic plan turns a message into a task and makes team task management possible for message center messages.
   • Track message center tasks in Planner – Microsoft 365 – Microsoft Planner | Microsoft Learn
   • Managing Microsoft 365 Message Center Triage With Planner YouTube, May 23, 2024
   • What’s New in Copilot in YOUR Tenant – YouTube – How to set up Planner Sync – February 2025. Based on my presentation at Microsoft Ignite in November 2024, re-recorded for Microsoft Reactor.
2. Community resources for keeping up with Message Center
   • Free M365 Message Center Update Monthly Summary | ChangePilot Bulletin
   • DeltaPulse
   • Change Management 365
   • 365 Message Center Show – YouTube
   • Cloudscout.one
3. An article on applying the Maturity Model for M365 to Service Change Management:
   • Maturity Model for Microsoft 365 Practical Scenarios – Microsoft 365 Service Change Management | Microsoft Learn
4. Learn how other tenant admins and change managers manage Message Center triage
   • Link to October 7, 2025 webinar coming soon