I asked one of my coworkers to read my previous blog post, Messge Center Triage is a Team Sport, and he (paraphrasing here) asked me, could AI help with that? Probably! Viewed through the lense of machine learning, the problem Continue reading Can AI help with MC Planner Task Assignment?
This is part 3 in a series of posts about Office 365 Governance. The first post was about making use of the Weekly Office 365 Changes Digest. Doing so is an essential part of change management. The second was about Continue reading Office 365 Governance Essentials: Part 3 – Identifying Governance Needs
This is part 2 in a series of posts about Office 365 Governance. The first post was about making use of the Weekly Office 365 Changes Digest. In this post, I will talk about how a governance team helps the Continue reading Office 365 Governance Essentials: Part 2 – Governance Team
When I started managing my employer’s Office 365 tenant in March of this year, there was no governance in place. There are some basic governance processes that are straight-forward to implement and are critical first steps in putting governance in Continue reading Office 365 Governance Essentials: Step 1 – Review, Annotate, and Share Weekly Digest
Last month I had the honor of being invited to be a guest speaker and Office 365 subject matter expert at an IT Fair. A local county government’s IT department ran the fair to raise awareness of the applications that Continue reading Drive Awareness and Adoption of Office 365 with an IT Fair
Does your organization allow the use of Add-ins in its Office 365 SharePoint Online tenant? Some do and some don’t, and one of the reasons that some organizations don’t permit them is that they can break unexpectedly. Let’s talk briefly Continue reading Planning for SharePoint Online Add-in App Fragility