Here is a list of tools and guides to help you manage the messages in the M365 Admin Center’s Message Center. Last updated June 16, 2026.
- Sync your messages to a standard Planner Plan. Although syncing to Premium Planner Plans is not yet supported (as of August 2025), syncing to a basic plan turns a message into a task and makes team task management possible for message center messages.
- Track message center tasks in Planner – Microsoft 365 – Microsoft Planner | Microsoft Learn
- Managing Microsoft 365 Message Center Triage With Planner YouTube, May 23, 2024
- What’s New in Copilot in YOUR Tenant – YouTube – How to set up Planner Sync – February 2025. Based on my presentation at Microsoft Ignite in November 2024, re-recorded for Microsoft Reactor.
- Community resources for keeping up with Message Center
- Recommended reading and watching about managing change in M365:
- An article on applying the Maturity Model for M365 to Service Change Management: Maturity Model for Microsoft 365 Practical Scenarios – Microsoft 365 Service Change Management | Microsoft Learn
- Microsoft 365 change guide – Microsoft 365 Apps | Microsoft Learn
- Prepare for Microsoft 365 updates with Message center – Microsoft 365 admin | Microsoft Learn
- Modern change management for Microsoft 365 – Overview – Microsoft 365 admin | Microsoft Learn
- Webinar Recording: How M365 Change Management is Changing – Directly from the Product Team behind it! June 2, 2026
- Learn how other tenant admins and change managers manage Message Center triage