I asked one of my coworkers to read my previous blog post, Messge Center Triage is a Team Sport, and he (paraphrasing here) asked me, could AI help with that? Probably! Viewed through the lense of machine learning, the problem Continue reading Can AI help with MC Planner Task Assignment?
This is part 3 in a series of posts about Office 365 Governance. The first post was about making use of the Weekly Office 365 Changes Digest. Doing so is an essential part of change management. The second was about Continue reading Office 365 Governance Essentials: Part 3 – Identifying Governance Needs
Does your organization allow the use of Add-ins in its Office 365 SharePoint Online tenant? Some do and some don’t, and one of the reasons that some organizations don’t permit them is that they can break unexpectedly. Let’s talk briefly Continue reading Planning for SharePoint Online Add-in App Fragility
There’s an old project management adage, “If you fail to plan, you plan to fail”. This is certainly true for deploying Office 365 and more specifically, SharePoint Online, for an organization. Planning involves more than just answering the technical questions Continue reading Why do I need Governance for Office 365?